Plug your iPod 5G into the computer using the USB cable. You will now see the iPod appear within iTunes.
Click on the "iPod" icon. You'll see information about your iPod 5G. Click "Restore." Click "Next" and "OK" when prompted by iTunes. A progress bar will now appear on screen. Note the restore option will delete all music, videos, playlists and other data you have on your iPod, so back it up if any of it is important to you.
Remove the iPod from the computer when the restore and re-sync process has completed. Press the "Center" button on the iPod. The iPod 5G should now boot up and work correctly. If you weren't able to restore the iPod, or the iPod was not recognized by iTunes, proceed to Step 5.
iPods are built to last, but most people encounter problems with their iPod from time to time. If your iPod simply will not respond to anything you try to fix it, it may be time to restore the iPod back to the factory default settings.
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