Turn the iPod off. Press and hold the "Sleep/Wake" button (at the top left corner) for approximately 10 seconds until the screen says "slide to power off." Slide to power off your iPod. Press and hold down the "Sleep/Wake" and "Home" buttons at the same time to power off the device if you do not get the slider.
Force into recovery mode. Press and hold the "Home" button (in the front on the bottom) for approximately 10 seconds until you get the image of a USB cable pointing toward the iTunes logo on the screen. Plug the USB into your iPod. If you do not get this, try holding the "Home" button down and at the same time plugging the other half of the USB cable into the iPod waiting for a message in iTunes.
Follow instructions in iTunes. Once you plug the iPod into the computer, you should get a message saying, "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." Click "OK" in iTunes and wait for the iPod to be restored.
The iPod Touch has a problem known as the "white screen of death." Just like any electronic media device, the iPod Touch can freeze up to a completely inoperable state. Sometimes this happens while you are updating or attempting to restore your iPod Touch. Apple recommends you force the device into recovery mode once it freezes.
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