Click "Start" then type "Services" in the Search field.
Click "Services" in the search results list under "Programs." The Services window opens.
Click "Apple Mobile Device," then click "Stop the Service" under "Apple Mobile Device."
The iTunes application uses the Apple Mobile Device Service (AMDS) to recognize an iPhone, iPod touch or an iPad that is connected to your computer. If an error appears stating "The Apple Mobile Device Service is not Started," then you will not be able to use iTunes with your Apple mobile device. To solve this problem on a Windows computer, you will need to restart the service. On a Mac computer, you need to delete the service and iTunes, then re-install iTunes.
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