Release the buttons when the device shuts off then turns back on and displays the Apple logo.
Repeat the process if the device does not restart and display the Apple logo.
Slide the "Hold" switch to the on position.
When your iPod device freezes or will not respond, a hard battery restart is necessary. A hard battery restart shuts the device off and restarts it immediately, resolving frozen screen issues that cannot be solved by syncing the device with your computer. There are a variety of iPod models and all of them have a set key combination that hard restarts the device.
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