Click "OK" if your computer opens a "Connect to iTunes" alert box. Depending on your version of iTunes, the message may indicate the iPod is in "recovery mode" and you need to restore the device. ITunes opens and resets your iPod for you.
Unplug the iPod from your computer if you don't see the "Connect to iTunes" alert box. Make sure the iPod is charged before you attempt the hard reset.
Press and hold both the On/Off/Wake button and the Home button on your iPod. Keep the buttons pressed.
A hard reset restores your iPod Touch to its original factory settings. This is useful when your iPod Touch is disabled and won't turn on or off, but all your data is erased. Luckily, you can restore your data with iTunes after you've performed the reset. Once you've performed the reset, your iPod is wiped clean and iTunes prompts you to restore the settings from your last sync.
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