Plug the iPod into a power source or into a computer. This is a form of resetting the iPod, and many times it will unfreeze it.
Toggle the "Hold" switch from off to on and back to off. Press and hold the "Play/Pause" and "Menu" buttons simultaneously until the Apple logo appears on the screen. It should appear after six to eight seconds. This is known as a soft reset.
Press and hold the "Select" and "Menu" buttons at the same time. This is another form of a soft reset.
There's often a simple remedy the user can perform to unfreeze a stuck iPod, or reset it completely. Try one before bringing the iPod to an Apple store or repair specialist, or before calling technical support.
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