Check the external speaker connection when you are running the iPod nano from the Dock. When the unit is not playing, the sound may not be reaching the speakers. Also make sure the external speakers are powered up.
Press the "Play/Pause" button to disable the pause setting. It is very easy to accidentally hit pause without realizing it.
Look at the volume level. If it is too low, turn it up. The volume control may have had a lock set, which limits how loud you can turn up the volume on the iPod nano.
You can troubleshoot an iPod nano if you are having problems getting the portable music player to do what it was designed to do: play music. The following steps start with the nano playing music while seated in the Dock and move on to problems that may be experienced when you use the iPod nano on its own.
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