Press the "Play/Pause" and "Menu" buttons on your iPod Video simultaneously and hold them for 6 to 8 seconds, until you see the Apple logo appear on the screen.
Wait until your iPod reloads and see if resetting the device corrected your software issue. If it did not, you may need to repeat the process.
A 30-gigabyte iPod Video is a portable music player capable of storing and playing music as well as video such as television shows and movies. The iPod Video is essentially a small computer, and like many computers it will occasionally have issues. A hard reset on your iPod Video will restart your iPod, similar to rebooting your PC, often correcting any software issues that might have arisen with the device.
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