Place your iPod horizontally on a flat surface with the LCD screen up. This position allows you to apply even pressure to the different buttons, and will keep the Touch's accelerometer stable.
Toggle the hold function a few times and then make sure it is set to the unlocked position. This will ensure that the buttons on the iPod (particularly on click-wheel models) are not malfunctioning due to a loose hold button.
Press the "menu" and the middle "select" button at the same time, if you have a click wheel model. For those with a Touch model, hold the sleep/wake button and the home button simultaneously. It is very important that these buttons be pressed itogether, or the iPod will not reset.
Although iPods are generally very reliable products, they do have their share of technical issues. Luckily, most of these issues can be resolved with a simple system reset. This reset forcibly cuts off the power to the iPod and forces the operating system to restart. Performing this reset is the first step when troubleshooting your iPod when it freezes or behaves erratically.
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