Toggle the hold switch a few times, and then make sure it is set to the unlocked position. This will ensure that the buttons on the iPod are not malfunctioning due to an active hold button.
Press the "menu" and the middle "select" button at the same time. It is very important that these buttons be pressed in unison, or the iPod will not reset.
Hold for 10 seconds. Keep the buttons pressed. You will see a black screen with an Apple logo, with a status bar at the bottom. If the reset is successful, your Apple iPod screen will return to normal after a minute or so. If it has not been successful, you may want to try other troubleshooting options.
Although an Apple iPod is generally considered to be a reliable product, it does have its share of technical issues. If your iPod freezes or stops responding, the first step you can take is to reset it. This action effectively turns the device completely off and then reloads the operating system. This process is much like restarting a malfunctioning computer, and can be used to clear up minor software issues.
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