Disconnect the iPod from the computer and any additional peripheral devices connected into the USB ports, with the exception of the mouse and keyboard. Restart the computer.
Reconnect the iPod to a USB port. If possible connect it to a different USB port than that which was used in the previous restore attempt. ITunes should recognize the device and display the iPod device icon the left pane.
Make sure disk use is enabled in iTunes. Select the iPod device icon in the left pane. Select the "Summary" tab in the right pane and check "Enable disk use."
You may need to restore an iPod because it has stopped operating properly or you wish to clean the iPod hard drive of old files. Restoring the iPod will delete all files on the device and restore the device to the factory settings. When restoring an iPod you may encounter a 1439 error code. This code indicates that an unknown error has occurred. This error may occur for several different reasons including outdated USB drivers and a outdated version of iTunes.
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